How to contact the Customer Success or customer service team.
You can reach our expert team through various channels for technical support, clinical advice, subscription inquiries, or to share feedback.
In a session and need support? Chat with us live via the within the platform chat function for the fastest response.
USA, Canada and Latin America
Tel.: (+1) (929) 335-6412
Email: help@xr.health
Live support: Monday to Friday, 9am - 5pm (EST/EDT)
Israel
Tel.: (+972) 079-6079423
Email: help.il@xr.health
Live support: Sunday to Thursday, 9am - 6pm (IST)
Other regions
Tel.: (+34) 93 676 40 77
Email: help@xr.health
Live support: Monday to Thursday 9 am - 9 pm, and Fridays 9 am - 6 pm (CET)